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Support Department » Support Area

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Welcome to the Support Area of the Xtris Network! This area of the website allows you to interact with our Support Department to better direct your query, enabling you to obtain the fastest possible answer to your query.

  • Managers: Dawn, Louise
  • Queue status: There are currently zero tickets in front of you

This online staff listing was captured 7 minutes ago at Sep 9, 2010 07:45 AM. Nicknames enclosed in parentheses are away, and likely unavailable.

Online Network Staff:
IRC Operators:
Dan (Cezar) Adile amadeus Crad Jo (Louise)
Sultan (Cristian) (Sorin) Catalin
Helpers:
Omar (Nina) Livy Matt (Carsten) Steven Sophia Flynn
Keshav Caroline

Have you viewed our Frequently Asked Questions? The Questions and Answers there may contain your query and give you an immediate answer. FAQ's
Trying to get set up and organised? Try our New user Guide. New User Guide
Is your query Services related? Every command is documented in our Services documentation. Services Documentation
If your query is not directly related to Xtris, please first search Google. You are more than likely to find an answer to your query. Go to Google
Are you experiencing an outage? If so, please check the Network Status page to view (un)scheduled outages. Network Status
mIRC users: Use this button to connect directly to our #support channel on IRC. Please read the channel rules here. Join #support
Do you need to find a member of staff who speaks your language? Use the Language Finder. Language Finder
Do you need to find a member of staff in your locale? Use the Country List. Country List
If none of these resolve your query, you may continue to our Support Form to create a new ticket. Support Form

That first peak is the best place to pause and look back, to see if you took the easiest route, to learn the lessons from the first climb. And it is the best place to examine the terrain ahead, to change your plans and goals, to take a deep breath and begin climbing again. -- Michael Johnson