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Wednesday, 14th May, 2008

Support Department » Support Area.

Welcome to the Support Area of the Xtris Network! This area of the website allows you to interact with our Support Department to better direct your query enabling you to obtain the fastest possible answer to your query.

Have you viewed our Frequently Asked Questions? The Questions and Answers there may contain your query and give you an immediate answer. FAQ's
Trying to get set up and organised? Try our New user Guide. New User Guide
Is your query Services related? Every command is documented in our Services documentation. Services Documentation
If your query is not directly related to Xtris, please first search Google. You are more than likely to find an answer to your query. Go to Google
Are you experiencing an outage? If so, please check the Network Status page to view (un)scheduled outages. Network Status
mIRC users: Use this button to connect directly to our #support channel on IRC. Please read the channel rules here. Join #support
Are you wanting to register a channel? Use the Online Channel Registration Form. Online ChanReg Form
Do you need to find a member of staff who speaks your language? Use the Language Finder. Language Finder
Do you need to find a member of staff in your locale? Use the Country List. Country List
Is your query Mafia-Family related? Please join their help channel for assistance. Join #mafia-family.help
If none of these resolve your query, you may continue to our Support Form to create a new ticket. Support Form
We are currently running a survey on your views of the Support Department. To participate please complete the Survey. Support Survey